Strategy
Editorial Analysis: Credit Suisse's Wealth Pivot
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This news service looks back to the bank's Q3 results and strategy update. We look at the wealth management shifts being contemplated, and some of the growth and hiring ambitions of the Zurich-listed group.
Cutbacks to Credit Suisse’s “non-core” wealth management markets will mainly take place in sub-Saharan Africa, with details emerging in coming weeks as clients, advisors and regulators are engaged with, this news service understands.
  But while cutting out certain areas, the Zurich-listed bank is,
  
  as reported, steering SFr3 billion ($1.2 billion) to wealth
  management areas - such as those serving UHNW and upper-HNW
  clients - by 2024. This policy appears to continue the pivot
  to growth areas such as Asia while trimming businesses that for a
  variety of reasons aren't seen as contributing enough to overall
  results.  
  
  During a webcast presentation and Q&A in early November, the
  bank said that sub-Saharan Africa (except South Africa) would be
  the main region affected by the “non-core” cutbacks. Some 10
  markets in all are scheduled for the cuts.
  
  This news service understands that as of the time of writing
  Credit Suisse hasn’t given more detail because it is going
  through the change process with clients, colleagues and
  regulators. Another point is that as there is the chance for
  employees to apply for roles internally; it does not have offices
  in many of these markets, which helps internal mobility.
  
  These changes are taking place in what has been a turbulent
  period for Switzerland's second-largest bank. It has contracted
  part of its investment banking arm and tightened compliance
  controls after the 
  Archegos and 
  Greensill losses earlier in the year. It hopes that its
  repositioning will bolster profits at a time when banks remain
  pressured by ultra-low or, in the case of Switzerland, negative
  interest rates. (Interestingly enough, while there are flurries
  of speculation that some of the Alpine State's big banks might
  merge in a consolidation move, this hasn't yet come to pass.)
  
  Like so many of its peers, Credit Suisse has been ramping up its
  Asia-Pacific private banking and wealth business, tapping into a
  secular growth story of a rising affluent middle class in the
  region. (See recent
  moves here.) Pandemic or no, that trend appears solid for the
  time being. 
   
  In its Q3 results statement in early November, Credit
  Suisse said it was unifying all its wealth management
  businesses, aiming to reach about SFr1.1 trillion of assets under
  management by 2024, up by SFr200 billion from now. Assuming
  markets continue to improve - not always easy to imagine amid the
  covid fog - such a goal should not be excessively ambitious.
  
  Repositioning
  Repositioning the market footprint is hardly new for banks of
  Credit Suisse's scope. In recent years a number of banks have
  consolidated booking centres and switched out of markets in which
  the profits and revenues did not justify the overheads. A decade
  ago, a number of Western lenders such as Societe Generale and
  Barclays sold private banking businesses in Asia (although in
  Barclays’ case, 
  it is getting back into the fray). In 2015, HSBC cut part of
  its business in Turkey and Brazil, for example.
  
  The pandemic and the greater potential for remote working/client
  engagement through two-way video channels also mean that
  having boots on the ground might not be as vital, perhaps, as it
  was two decades ago. 
  
  Here's a reminder of more of its ambitions: Credit
  Suisse wants to reach SFr234 billion in wealth management
  revenue (excluding the US) in 2024, amounting to a compound
  annual growth rate of 5 per cent from 2020; it expects to deliver
  incremental recurring revenues of more than SFr1 billion by
  2024.
  
  And hitting those numbers involves more people: a rise of
  about 500 relationship managers, or a rise of 15 per cent from
  this year by 2024, taking the total to about 3,300 RMs. IT
  spending will be another element: Credit Suisse wants to boost
  such spending by about 60 per cent over three years.
  
  Other elements of the changes involved bolstering the wealth
  arm’s focus on ultra-high net worth clients and those in the
  higher reaches of the HNW spectrum. Credit Suisse reckons it can
  log a compound annual growth rate in assets among UHNW clients –
  outside the US – of about 6 per cent from 2020 to 2025.
  
  CEO Thomas Gottstein and colleagues will be wishing that their
  measures bear fruit. Holders of the bank’s shares – down about 26
  per cent since the start of January 2021 – will want to see
  results, particularly as and when economies fully re-open.
  Hopefully, the latest new COVID variant will not derail progress
  unduly. With a Common Tier 1 capital ratio – the usual way banks
  measure their capital buffer – of 14.4 per cent, Credit Suisse
  looks robust enough. Its managers must be hoping for better times
  after a bruising 2021.