ESG
OPINION OF THE WEEK: What To Say If Clients Aren't Interested In ESG
It is possibly a sign of unchallenged assumptions when clients in certain parts of the world show little interest in a topic that everyone is supposed to be concerned about. That is the case with ESG investing.
These days, we read much about how high net worth and ultra-HNW
clients think
ESG investing is a priority. And for younger individuals,
this appears particularly to be the case – if you buy the
narrative that is relentlessly trotted out.
It comes as a bit of a shock to find that in some regions at any
rate, ESG isn’t discussed or mentioned at all by clients.
Feedback from my colleagues who have been doing business in the
Middle East suggests that ESG – at least in the most general
sense – isn’t something that clients in the region raise in
meetings or casual conversations.
There may be several reasons for this, not least that this is,
after all, an oil-rich region in which people are understandably
wary of what a decarbonised economy will look like. There
has been the recent outpouring (with some hypocrisy and
grandstanding by certain well-paid football stars, it must be
said) of Western criticism of the Qatar World Cup over issues
such as gay rights and treatment of workers on building sites.
And the locals might think that this is a bit rich when the West
is happy to import vast amounts of Gulf oil and gas and yet can’t
bring itself to frack for oil and gas at home. (The UK being a
case in point.) That, coupled with the Russian invasion of
Ukraine and the spike in energy prices last year, means that the
ESG bandwagon hit a few bumps recently – at least the “E”
part of it.
Clearly though, whatever one’s views are about certain parts of
the ESG agenda, this investment trend isn’t going away. We have
had enough years of debate and data on the topic to know that ESG
can and arguably should form part of the due diligence and risk
management analysis that wealth managers use.
To some extent, some of this ESG shyness might change as a
younger generation of wealth holders takes control of businesses
in the region. Many of them are educated in the West and return
home with a different set of ideas (a fact that has implications
for wealth transfer, succession and diversity issues, for
example). Advisors know that they must walk a fine line between
heeding what their clients actually want and suggesting ideas
about investments and practices that are gaining ground. It is
the job of a smart advisor to “look around corners” on a client’s
behalf and help the client future-proof their business and
private wealth. It is therefore a duty, and not just a marketing
gimmick, for advisors to talk about ESG with clients.
None of this means that advisors must preach some sort of
message, or skate over the difficult areas, such as
recent “greenwashing”
scandals, for example. Nor must they over-sell ESG as involving
no costs in terms of potentially lower returns. Trying to pitch a
“have your cake and eat it” message about ESG is asking for
trouble. Advisors must be honest, and explain that this is very
much a work in progress, and that benchmarkable data, transparent
information and reporting is not always easy to obtain, or as
good as it should be. Care must be taken in framing
expectations. And advisors must also go easy on the
jargon.
The Middle East, for example, is a market where long-term
relationships must be built carefully and cultural nuances
understood. And there's lots of potential for ESG to flourish if
handled right. Within the framework of ESG, there are plenty of
crossovers between certain practices under Shariah law and
ESG. Shariah law prohibits gambling, pornography and alcohol –
and plenty of ESG investors would concur with that. I have also
noticed a trend elsewhere, such as in the US, of
“faith-based” investing, through which advisors and clients
try to follow Christian teaching, and where areas such as
abortion, contraception, video games etc. arise. In all these
cases, there can be some overlap with certain ESG ideas, although
in others there’s tension. (Some ESG investors would disagree
with limits on abortion or contraception, for example.)
ESG is, remember, broadly a movement that has come out of the
affluent West. Ideas that appeal to a middle class, relatively
liberal-minded audience might be a harder sell to someone who has
only recently enjoyed access to modern comforts. Families in the
Middle East, for example, can remember that only a few
generations ago their families were poor. It is important
that advocates of ESG remember this fact. Understanding history
goes a long way.
Handled intelligently and with plenty of facts and figures, ESG
conversations with clients can change attitudes. The dynamic must
always be a two-way flow of ideas between clients and advisors –
never a sales pitch approach on the one hand, and not being shy
of sometimes saying “no” to a client on the other. Above
all, ESG must be another aspect of the frank and hopefully
productive conversations that good advisors have with their
clients over many years.
As always, feel free to jump into the conversation and email me
at tom.burroughes@wealthbriefing.com