New Products
The Changing Face Of HNW Healthcare

We wish all our readers a very happy holiday and a prosperous and happy 2019. This news service will resume publication after New Year's Day.
Illness is no respecter of a bank balance but access to wealth
does open doors in terms of healthcare.
But for all their wealth, high net worth individuals rushing
around the world running businesses can be heading for trouble.
This also applies to the wealth sector practitioners who have
targets to attain and hectic schedules. This all adds up to a
heap of health issues.
Health and wealth should not be put into separate boxes. Wealth
managers have to be aware of how aging clients face greater risks
of devastating conditions such as Alzheimer’s and dementia. Not
all their clients may be particularly fit and healthy, either,
whether it is the Alpha-type financial professional who prides
themselves in working 60-hours weeks and who hasn’t visited a
doctor in years, or the middle aged guy who brags of attempting
triathlons but who brushes aside the odd “funny pain” in the
chest after a monster run. This time of year is also a good
moment to reflect on lifestyle, diet and exercise.
It’s therefore unsurprising that there’s a market developing in
delivering specialist healthcare services to HNW individuals and
families both where they live and on the move, and with a
footloose lifestyle favored by many HNWs, healthcare access “on
the go” is important.
“People are looking for guidance at every turn,” Christopher
Sidford, MD, founder and director of US-based medical business
Black Bag, told
this publication recently. (Dr Sidford recently gave a talk in
New York about his business at the Family Wealth Report
conference on managing different aspects of clients’
lives.)
Black Bag (the name comes from the color associated with a
typical doctor’s bag of medical equipment) calls itself a
“private emergency medical consultancy”. It gives clients
immediate care guidance wherever they are in the world. The
services on offer are a phone call away. A pre-approved list of
emergency medical physicians can come to a clients’ assistance at
short notice. This applies whether a client is at home or far
away on vacation or a business journey.
“The idea is that people will call us wherever they are; we give
them direction and where to go,” he said, pointing out that staff
at Black Bag speak a range of languages to handle different
enquiries. When clients get ill or have an accident far from
their usual environment they can easily panic and feel vulnerable
– the Black Bag business model is designed to avoid this. What Dr
Sidford argues is that clients buy a priceless asset - peace of
mind.
Global
A variation on a theme on the other side of the Atlantic is The
Private Harley Street Clinic, founded by Mark Ali, its chief
executive and, like Dr Sidford, a seasoned medical professional
with 30 years of experience in medicine. Dr Ali founded his
current business in 2012 and is a consultant heart surgeon. Dr
Sidford, meanwhile, has more than 20 years’ experience working in
medical institutions, and prior to that, was a US Navy officer,
serving as a faculty member of the Emergency Medicine Residency
training programme.
The intersection of health and wealth takes many forms: there’s
the need to get aid and treatment to clients, but at the same
time, there are investment opportunities for HNW and ultra-HNW
clients when new medicines, treatments and technologies are
involved. As explained here by Steven Abernathy, founder of the
Abernathy Group II Family Office, thinking about the health of
physical assets and wealth is all of a piece with health in mind
and body.
It is also perhaps not entirely coincidental that some of the
world’s top wealth management hubs are also magnets for
world-class hospitals, physicians and teaching centers: New York
and Boston, for example, or Singapore, Switzerland and London. It
is arguable that one of the selling points for an international
financial centre such as Zurich or Singapore will not just be its
low taxes but its medical care.
All sides
This sort of insight – seeing healthcare from all sides – fitted
in well with how the “full balance sheet” of a client’s life was
explored by wealth executives in New York at the FWR conference.
This publication was struck at the passion Dr Sidford has for his
business.
At moment, Black Bag cares for about 50 families; the majority
are based out of the US but there are clients from outside the
country as well, such as in the UK.
“The only limit on clients is that they have to be fluent in
English,” Dr Sidford said. A lot of work is done to build a
strong relationship with clients, and people get a 26-page
contractual document specifying what services they can expect.
With medicine, there are the usual regulatory requirements: Black
Bag’s physicians have to be certified in whatever state, and
state of the US, they are in.
The conversation with Dr Sidford took a turn when he
suggested that the wealth management industry itself – its people
– need to be more aware of its own physical health. Far too many
individuals, whether they be advisors, lawyers, tax planners or
bankers, aren’t taking sufficient care of themselves and are
stressed out, he said.
“You need to fiercely guard your personal well-being,” he
said.
Harley Street
Over at The Private Harley Street Clinic, Dr Ali told this
publication about their premium health screen, the “Liferisk”
assessment. (The other principal offering the Private Harley
Street Clinic Platinum Service).
In the case of the health assessment option, a client is given
what Dr Ali calls the most comprehensive health scrutiny in the
world. The Platinum service, on the other hand, gives clients
assurance that they’ll get best-in-class surgeons and physicians
from across the world for a range of treatments and procedures at
any time in that year. Dr Ali says his business does the
job of finding and curating a bench of top medical talent. There
is a strong trend of clients coming to him from the UK and Middle
East.
“All specialties are covered, mainly by London based consultants
but includes specialists across Britain, Europe and the rest of
the world. In essence, they are all leading specialists in that
particular area of expertise. We can interact with patients on a
worldwide basis and liaise with local doctors. Medical services
range from ‘simple’ golden hour advice to full scale
collaboration with international hospitals to medical
repatriation,” he said.
Dr Ali founded the business because the Liferisk assessment gives
clients the ability to harness the latest medical technology and
predict and hence thwart health problems before they become
serious.
“Prevention is better than cure. Survival rates dramatically
increase with early diagnosis of cancer, devastating and
irreversible strokes can be prevented. In many instances, the
first heart attack is fatal.
A lot of people are reluctant to confront health issues or admit
they might have one, Dr Ali said. “It’s a culture issue, people
prefer not to choose to do this, it’s more likely to be someone
with their best interests at heart, like their wife or husband or
their company that pushes the process.
“Think about the peace of mind that it’s would give you, knowing
that you can have a clear future with your family and loved ones.
A big issue in the world today for executives and professionals
is not just the hours they work but the lifestyle (inadequate
sleep, lack of exercise (cardio/strength training) and lots of
long-haul air travel,” he said. On the other hand, should an
issue be identified, it can be dealt with promptly with all of
the benefits of early diagnosis and treatment.
He agrees with his Dr Sidford that the wealth management industry
have an issue in terms of the health of its practitioners, never
mind its clients – “In the same way as every other industry,
yes.”
Dr Ali finishes off his comments with a concept he is
particularly passionate about: “The Golden Hour”. This means that
when a person has a serious problem, the first hour of diagnosis
and treatment is the most important. And finally: “Prevention is
better than cure. The new advances in medical technology now
allows clients to literally change the course of their future
rather than awaiting their fate. “