Technology
Snags Cause Brewin Dolphin To Pull Plug On IT Project At Discretionary Wealth Arm

Brewin Dolphin expects a £32 million ($53.9 million) impairment this year because of a decision not to roll out a form of software for its discretionary wealth business, after snags in its execution-only arm.
UK-listed Brewin Dolphin expects to book an exceptional pre-tax
impairment cost of around £32 million ($53.9 million) in the
second half of this year because of a decision not to roll out a
form of software for its discretionary wealth business, after
hitting snags in its execution-only arm, it said today.
The firm said that as it has mentioned in its full-year results
for 2013, it implemented the first stage of the JHC Figaro
software into its Stocktrade business, but the process revealed
“a number of issues with the functionality and robustness of the
software that are taking additional time and resource to
address”. Brewin Dolphin’s board has reviewed whether it should
use FIGARO across the whole business and decided it doesn’t want
to use this in its discretionary wealth management arm. FIGARO
remains an "acceptable solution for Stocktrade", it said.
Brewin
Dolphin had started to implement FIGARO in 2011 with the aim
of expanding the group’s operating margin to 20 per cent from 15
per cent. There will be no change to its existing publicly
announced target to achieve a 25 per cent operating margin run
rate by the end of 2016.
The move is an example of how technologies have been embraced as
ways to improve margins, but the difficulties Brewin Dolphin have
suffered mean it will have to explore other routes.
“Following the Stocktrade implementation, the board does not
believe that the roll out of FIGARO into the discretionary wealth
management business would be in shareholder and clients' best
interests; furthermore it would not help drive future efficiency
gains,” the firm said in its statement.
“The board believes that existing software deployed in the wealth
management business can be upgraded to current versions
commercially available, and that with appropriate enhancements
will better support the strategy of seeking further efficiencies.
Further, the board believes this can be achieved without
additional capital expenditure beyond that already budgeted and
with lower risk to the group,” it said.
“Accordingly, the board today announces that it has taken the
decision to cease the project to continue to develop and roll out
FIGARO to the rest of the business. The implementation of other
client service systems currently underway are unaffected by this
decision and remain a key part of Brewin Dolphin's IT strategy,”
it added.
The impairment charge of around £32 million will be a non-cash
item and have no effect on the group’s regulatory capital
position or adjusted pre-tax profit, the statement said.
Brewin Dolphin said the firm must address payments of about £15
million of pre-tax over the next 10 years, which under original
contracts, might have to be paid following implementation into
the discretionary wealth management business. There will be no
increment to the group's forecast capital expenditure for 2014 to
2016. It said the adjusted pre-tax profit margin for the first
half of 2014 is expected to be higher than 20 per cent.
Further guidance on results will be issued on 28 May, it
added.