As part of its 2025 results statement, the venerable UK banking group said it reported a record Net Promoter Score of 84, way above the UK industry average.

This week, UK-based Weatherbys Banking Group has reported a 1 per cent rise in operating income for 2025 from a year earlier, standing at £91 million ($122.9 million).

Lending balances exceeded £1 billion, rising 16 per cent from their level in 2024, while its deposit balances topped £1.9 billion, up 11 per cent.

Total assets rose to more than £2 billion, up from £1.8 billion, Weatherbys said in a statement.

The bank said clients are pleased at the service they receive. It achieved a record-high Net Promoter Score of 84 – up from 81 in 2024. (The average score for a UK bank is just 30, Weatherbys said.)

“At the beginning of 2025 we set out a strategy to take the business to 2030. I’m pleased to report that we’re ahead of schedule against the objectives we set ourselves,” CEO Quentin Marshall (pictured below) said.

Quentin Marshall

As part of a plan to double the group’s size by 2030, Weatherbys Business Bank was launched in 2025 to serve UK-based small-to-medium enterprises, commercial companies and larger corporates. (WealthBriefing interviewed the bank about this and related initiatives here.)

It now sits alongside Weatherbys Private Bank, Weatherbys Racing Bank and Arkle Finance. Insurance broker Weatherbys Hamilton was sold for strategic reasons last year.