Financial Results
Close Brothers Disputes Motor Finance Redress Impact Claims; Shares Fall

A group in Delaware, US, has taken aim at the UK bank for allegedly not having enough resources to pay for the redress that the Financial Conduct Authority might impose on it. Close Brothers has strongly disputed the claims. Its shares have fallen almost 9 per cent today.
Updates to provide results for six months to
end-January; an earlier version referred to a three-month trading
statement to end-October 2025. An updated version
follows.
Close
Brothers, a UK-listed bank that is among several
financial groups facing redress costs linked to mis-selling
of motor finance, said today that it strongly disputes a US-based
group’s report claiming it has “systematically misrepresented”
the scale of the hit.
Today, Close Brothers issued its results for the six months to 31
January, 2026. Yesterday, it pushed back against a
suggestion that its Common Equity Tier 1 ratio – a measure of
capital shock absorber – was inadequate for handling any redress
that the Financial Conduct Authority might impose
The bank, along with others, is waiting for the FCA to state
how it will treat the firms involved in the motor finance affair
(see
more here). Close Brothers has stated that it disagrees with
the FCA’s proposed redress approach.
"We continue to engage with the FCA following the publication of
their consultation in respect of motor finance commissions. We
are committed to achieving a fair outcome for customers but do
not believe the proposed redress methodology appropriately
reflects actual customer loss or would deliver a proportionate
and fair outcome in its current form,” Mike Morgan, CEO, said in
a statement today.
The motor finance scandal centres on car finance deals that
were sold in ways that were not fully transparent or fair,
particularly through hidden commission schemes and discretionary
commissions. The FCA's proposed scheme would cover regulated
motor finance agreements taken out by consumers between 6 April
2007 and 1 November 2024 where commission was payable by the
lender to the broker. Based on an 85 per cent of eligible
consumers taking part, the industry will face an £11 billion
total redress bill, with around £700 in the average compensation
per case. It will cost firms £2.8 billion to implement the
scheme, with £8.2 billion to be paid out.
“Wipeout event”
On 16 March, Viceroy Research, which said it was “short Close
Brothers Group” (ie, expecting a fall in its stock), released a
note saying that if the group has to make further provisions to
handle UK regulatory actions on the motor finance affair, Close
Brothers will breach Common Equity Tier regulatory capital
restrictions, and this could “create an equity wipeout
event.”
Viceroy Research, which calls itself an “investigative
financial research group,” is registered in Delaware. It says
its reports are prepared for “educational purposes
only.”
Shares in Close Brothers were down 8.9 per cent around 10:15 am
London time today, at 325.62 pence per share. Since the beginning
of 2026, shares have gone down 38 per cent.
“Our provisioning approach in relation to this matter is in
accordance with UK-adopted international accounting standards and
follows a robust governance process,” Close Brothers said
yesterday in its statement responding to Viceroy.
Results
"Our CET1 capital ratio remains strong at 14.3 per cent and
we are confident that this leaves us well placed to absorb a
range of potential outcomes from the FCA's proposed motor finance
commission redress scheme," Mike Morgan, CEO, said in a statement
today. "We remain focused on delivering our strategic priorities:
simplify, optimise, and grow. With the simplification of our
business largely complete, we are firmly in the optimisation
stage, and have accelerated our cost savings plans. We now expect
to deliver about £25 million of annualised savings in the current
financial year and a total of c.£60 million of annualised savings
by the end of 2027 rather than 2028. This positions us well to
reach double-digit returns by the 2028 financial year, rising
thereafter."
It logged an attributable loss of £64.4 million for the six-month
period, narrowing 42 per cent from the loss a year earlier. On
adjusted basis, it made an operating profit of £65.2 million, a
fall of 19 per cent on a year earlier.
Viceroy comment
“Viceroy Research is short Close Brothers Group (LSE:CBG). We
believe CBG has systematically misrepresented its exposure to the
FCA’s forthcoming Motor Finance Consumer Redress Scheme. Our
review of the FCA’s consultation paper, court transcripts, and
independent claims suggests that CBG will have to double its
existing provisions (at least),” it said.
“Viceroy’s `Blue Sky’ outcome indicates that equity-holders will
be substantially wiped out in a restructure,” the group said.
“Why haven't Close Brothers fully provisioned for the redress
already? Because further provisions will breach CET1 regulatory
capital restrictions and can create an equity wipeout event,” it
continued.
“Analysis of FCA consultation paper CP25/27 and Supreme Court
case law indicates that Close Brothers’ redress exposure ranges
from £572 million to £1.07 billion, well above its current £300
million provision. Close Brothers has exhausted all available
measures to sustain its capital base, including the sale of key
subsidiaries, risk weighted asset (RWA) reductions, and dividend
cancellations.
At these levels, the group’s CET1 ratio will approach regulatory
breach thresholds,” it said.
Further provisions could force Close Brothers to be below minimal
capital requirements, triggering the suspension of additional
tier 1 (AT1) coupons and possible write-down of the assets and a
credit rating downgrade to “junk.”
In its “about” segment on its website, Viceroy says it is
“dedicated to uncovering financial misconduct, promoting
transparency, and holding public companies accountable, regularly
publishing reports.”