Compliance

UK Broker Fined by Regulator for Unsuitable Advice

Stephen Harris 3 April 2008

UK Broker Fined by Regulator for Unsuitable Advice

The UK’s financial regulatory, the Financial Services Authority has fined London-based stockbroker Mansion House Securities £122,500 for giving customers unsuitable and inaccurate advice when selling higher risk shares. The FSA reviewed 30 recommendations relating to higher risk shares, made by Mansion House between May 2006 and January 2007 and found that the brokers’ advisors had given customers inaccurate information and failed to highlight the risks associated with the recommended shares. The regulator also found that advisors used inappropriate sales practices to pressure customers into buying shares. The review also showed that Mansion House had not set up adequate compliance procedures or ensured that its staff were properly trained and that it had not disclosed the commission and charges it received in relation to the shares. Margaret Cole, FSA Director of Enforcement, said: "This is our third recent fine against a stockbroker for treating customers unfairly and should be a warning to others that we will not hesitate to take action where it is necessary to protect consumers." Mansion House's failings came to light as a result of ongoing visits by the FSA to assess the practices of small firms when selling higher risk shares. The broker is appointing a skilled person to assess its systems and sales practices, and to determine compensation for customers. It also agreed to settle at an early stage of the investigation, otherwise the fine would have been £175,000.

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