Strategy
UHNW Clients Are Bypassing Banks, Threatening "Kodak Moment" - UBS

A thirst for direct investing, club deals and other approaches that cut out investment banks in some ways threatens a "Kodak moment" for parts of the financial services industry, a senior figure warns. This publication is now closed for the July 4 vacation and will resume on July 8.
Ultra-high net worth clients bypassing traditional financial
institutions and doing private deals directly is a trend that
puts some banks at risk of becoming irrelevant, a top UBS executive has warned.
Joe Stadler, head of UHNW clients at UBS, pointed out in an
interview (Bloomberg, July 2) that family offices, for
example, are increasingly completing deals with each other on
direct investments, preferring such areas to listed stock markets
because their yields are thin.
The banker referred to the idea that some banks face a “Kodak
moment” – a term referring to how the renowned US photography
business was crushed by its failure to embrace digital
technology.
UBS and some of its peers have pushed into the UHNW client space
more emphatically in recent years – the Swiss bank’s
annual billionaire report with PricewaterhouseCoopers, for
example, demonstrates how it showcases its work with such
clientele. There has long been debate about whether there is
actually a “sweet spot” for wealth managers, based on the idea
that mass affluent/lower-HNW client services are increasingly
commoditized and driven by tech, while UHNW clients, such as
those in the $50 million-plus range, are labor-intensive and
difficult to serve easily, given their capital needs.
Stadler’s comments chime with those of other bankers who have
told Family Wealth Report and its sister publications in
Europe and Asia that a rising enthusiasm for direct
investing, club deals and forms of joint venture among family
offices and other ultra-wealthy investors are changing the
business landscape.
It poses the question of whether shrinkage of banks’ balance
sheets, while understandable post-2008, has made such lenders
less appealing for UHNW clients who have multiple business
interests, cross-border currency exposures and a desire to borrow
against their collateral. UHNW individuals, particularly at the
higher end of the spectrum, will typically have several banking
relationships, shopping around in some cases for the most
favorable credit solutions.
A few days ago, a former senior banker at Julius Baer, the
Zurich-listed private bank, founded his own specialist business,
Azura. Ali Jamal has told this publication that a major
requirement for UHNW clients is that they want access to banks’
balance sheets but are sometimes frustrated and need help to
negotiate terms. (An interview with Jamal is
forthcoming.)
The balance sheet shrinkage and de-risking trend continues. There
is media speculation that Deutsche Bank, for
example, will shed thousands of jobs at its investment banking
side and certain other areas, although this week it also signaled
that it is to hire up to 300 client-facing staff in wealth
management between now and 2021. At UBS, the bank has shrunk the
relative size of its investment bank and put more focus on wealth
management since 2008.
The trend towards DIY-style direct investing may also reflect
some clients’ frustration at the “product-push” business model
associated with large, integrated banks where private banking,
investment banking and asset management sits under the same roof.
In the US, for example, the expanding wealth firm Cresset makes
a big point about its ownership model, which it says aligns
managers with what clients need in the long run. (This news
service has also delved into what practitioners mean by truly
“independent”
wealth advice.)
Direct investing - while it carries due diligence costs and risks of its own - also shows how the banking sector is as prone to disintermediation and disruption as other economic sectors have been in recent years, whether they be hotels and travel, retail, manufacturing or logistics. A number of technology platforms and businesses are also making it easier for private client investors to access hedge funds, private equity and debt, and other once hard-to-enter asset classes, which also tends to work against traditional channels such as investment banks.