WM Market Reports
New Research: “Technology Traps Wealth Managers Must Avoid”

Wealth management professionals with a stake in technological change should read this publication’s latest research report, called “Technology Traps Wealth Managers Must Avoid”. In coming days, chapters from the report will be run on this news service.
The dizzying pace of technological change in wealth management
means that the danger of missteps is rising. In a new report,
this publication brings together the collective wisdom of
technology gurus the world over to help firms avoid them.
All wealth management professionals with a stake in technological
change should read this publication’s ground-breaking new report:
Technology Traps Wealth Managers Must Avoid.
Produced in partnership with Capita Consulting,
this report is grounded in the growing anxiety we see in the
industry over making technology missteps – errors in strategy,
systems selection and implementation that could very easily
derail a firm’s digitisation, or indeed the careers of those
responsible for it.
Technological change can bring immense rewards, but also
commensurate risks for wealth managers. As all too many firms now
know, failed systems migrations, service outages and security
breaches can be particularly costly in the world of private
wealth, where reputation and client experience are all. Yet as
our conversations with senior executives attest, even the
missteps that don’t make the headlines can be truly nightmarish
in consequence. Faltering on technology change can have a
pernicious effect on efficiency, profitability and corporate
morale that reverberates for years.
Buyer beware
There is no doubt that wealthtech is doing marvellous things for
the sector, helping it to simultaneously pursue much-needed
improvements across regulatory compliance, operational efficiency
and the client experience. Yet experts tell us that there is no
shortage of hype - and hubris - also. Navigating all the
providers jostling to serve this highly lucrative segment is just
the start of wealth managers’ troubles in tech. Their invariably
esoteric (one might even say labyrinthine) set-ups make each firm
a special case technologically, and that’s even before questions
of their unique operating model, market and client base are
considered.
The imperative to modernise means that firms are grasping for
answers fast. And it is in this frenetic pace of change that
danger lies. Compounding it is the fact that digital capabilities
are rapidly becoming the differentiator for wealth managers. It
is just as hard to imagine firms sharing with peers the precise
particulars of their tech triumphs as it is their
disasters.
Along with consultancies, tech vendors themselves are arguably
best-placed to relay tales of woe and to define what best
practice looks like at the cutting-edge. And so, our exciting new
report series was born.
A best practice primer
Technology Traps Wealth Managers Must Avoid was
conceived as a primer for wealth management executives.
distilling the wisdom of consultants and technology experts from
around the globe in one convenient guide. And, while there is
certainly much more to be said, its eleven short chapters cover
the full spectrum of hot technology topics.
Our expert contributors address, inter alia: the best approaches
to moving off legacy systems; the dangers of compliance becoming
a “black box”; where the balance of form and substance should be
in the gamification of risk-profiling; how to ensure that
digitisation isn’t built on shaky data foundations; and the risks
firms run if they dive into ESG investing without paying
sufficient attention to how this will work in practice in their
investment processes.
The report also pays special attention to the technology needs of
family offices - a niche sector arguably having even less room
for error than the wealth sector at large.
Some of the issues tackled are broad and strategic, others more
technical and granular. Running throughout are invaluable tips on
the big technology questions of our time, such as whether to
build, buy in, or outsource and how to carry out proper due
diligence on vendors to separate fact from fiction.
Packed with cutting-edge and, moreover, very candid insights,
Technology Traps Wealth Managers Must Avoid is a
must-read for all wealth management executives. Download your
free copy now – and please do get in touch if there is a topic
you would like addressed in future.