Surveys
Most Women Aren’t Swayed By Gender When Choosing An Advisor – Survey

While debate remains on how to encourage more women to enter the wealth management industry, a survey suggests that gender isn't necessarily a deal-breaker for choosing an advisor.
A survey of women by Schroders finds that more
than three-quarters (76 per cent) of them don’t consider the
gender of an advisor as relevant to choosing them.
The study from the UK firm cuts against the idea that a
particular gender mix in workforces is essential
for attracting clients, although it adds to debate on
whether the sector remains an overly male-dominated one.
The study aims to gain a better understanding of the role of
women amid the “great wealth transfer” under way.
Many advisors are considering increasing the gender diversity of
their businesses. However, Schroder’s research demonstrates that
this is not the answer as only 12 per cent indicated a preference
for a female advisor. When selecting an advisor, trust (74 per
cent), experience (68 per cent) and receiving value for money (48
per cent) were identified as the primary priorities.
“Lateral wealth transfer to widows, particularly in the Baby
Boomer generation, is often ignored and this new research
undertaken with Ad Lucem supports this point,” Gillian Hepburn,
commercial director at Benchmark, said.
“The Schroders financial advisor survey indicates that only 5 per
cent of advisors have a proposition to retain and attract female
clients, particularly those widowed or divorced. Whilst there are
specific advice requirements for women, the key to a successful
proposition starts with engagement,” Hepburn said.
Only 34 per cent of those interviewed said they would continue to
use the same advisor after their partner passed away or
post-divorce. The research indicated that the key areas advisors
should focus on to retain women were understanding them better,
adopting more proactive communication and listening
more.
This retention challenge may also be exacerbated by the fact that
only 35 per cent of females said that their advisor completely
recognised and appreciated their differing financial needs.
Some 40 per cent of the women surveyed had not discussed their
long-term goals with their current advisor. This emphasises the
importance of open communication among all parties involved in
the financial planning process and creating an approach where all
genders have confidence in their advisor and their ability
to meet their individual requirements.
“With predictions that 60 per cent of the UK's assets will be in
female hands by 2025, it is crucial to identify the current
challenges and take action to create a more positive experience
for women, while helping advisors retain their clients,” Phillip
Wickenden, chief executive officer at Ad Lucem, said.