Compliance
Morgan Stanley To Pay $13 Million Fine, Amend Record-Keeping Procedures

Morgan Stanley consented to the SEC's cease-and-desist order and agreed to the $13 million penalty, a censure, and undertakings related to its fee billing and books and records procedures.
The US Securities
and Exchange Commission has said that Morgan Stanley has
agreed to pay a $13 million fine to settle charges that it
overcharged investment advisory clients due to coding and system
errors, without admitting or denying the findings of the
regulator's probe.
The financial watchdog's order found that the New
York-headquartered bank overcharged more than 149,000 advisory
clients as it failed to adopt and implement compliance policies
and procedures designed to ensure clients are accurately billed
according to the terms of their advisory agreements. According to
the SEC, Morgan Stanley also failed to validate billing rates,
fee billing histories and “other documentation”.
As a result, the firm received more than $16 million in excess
fees due to billing errors that occurred between 2002 and 2016,
the SEC said. Morgan Stanley has reimbursed affected clients this
full amount plus interest, then regulator added.
''Investors must be able to trust that their investment advisers
have put appropriate safeguards in place to ensure accurate
billing. The long-running deficiencies in those safeguards at
Morgan Stanley resulted in 36 different types of billing errors
that caused overcharges to customers,'' said Andrew Calamari,
director of the SEC's New York regional office.
Without admitting or denying the findings that it violated
various provisions of the Investment Advisers Act of 1940 and
related rules, Morgan Stanley consented to the SEC's
cease-and-desist order and agreed to the $13 million penalty, a
censure, and undertakings related to its fee billing and books
and records procedures.