Technology
INTERVIEW: Thinking Outside Of The Blockchain Part 2 - What Does It Mean For Family Offices?

This is the second part of a series of features exploring the potential uses of blockchain technology.
In the new year, this news service
ran an article focusing on the potential uses of blockchain
within the wealth management industry. Undeniably, the
nascent technology – renowned for its association with the
controversial crypto-currency bitcoin – in recent times has been
causing quite a stir within the financial services industry. But
why?
Its supporters believe it could reduce hidden expenses in the
financial system by ousting inefficiencies across areas such as
payments, syndicated loans and equity clearing. Many institutions
appear to have certified these claims; towards the end of last
year,
French banking giant BNP Paribas processed several real-time
payments for two of its longstanding clients, Amcor and
Panini Group, using blockchain technology. The transactions were
reportedly processed and cleared, despite currency and time zone
differences, within a few minutes. This proof-of-concept appears
to demonstrate the power and extreme efficiency of the
technology, which could help eliminate delays, unexpected fees
and processing errors, illustrating how valuable it could become
to the banking and payments industries.
This publication has started to explore the uses that blockchain
might have in the wealth management industry, and consortiums of
large financial institutions - such as
ABN AMRO and
OCBC – are carrying out the heavy lifting by testing the
potential of banking with blockchain.
To gain an insight into how blockchain could one day be used by
family offices worldwide, this news service recently spoke to
Lisa Niemeier, founder and managing member of Graymatter
Strategies, an international consultancy firm for wealthy
families and their advisors. Niemeier has been involved in the
wealth management industry since 1988 and has held a variety of
roles including being a financial advisor to individuals and
institutions. She has even dabbled in financial journalism and
has written two best-seller books on the family office and family
governance industries.
What is often misconstrued when it comes to blockchain is that it
can only be used to transfer digital currencies when in fact this
is far from the case. Blockchain is best described as a public
digital ledger. Think of the blocks as packets – although they
typically contain money, they actually have the ability to store
anything that requires ownership. For example, this could be
money, goods or property. The chain is an indelible and
transparent record that the block has been passed onto someone
else. What is perhaps ironic is that so many associate blockchain
with anonymity, but in reality, any transaction carried out using
the technology is recorded and distributed on a public ledger for
anyone to see.
This concept of using blockchain as a single source of truth is
what seems to be most compelling to Niemeier, given that any
successful family office fundamentally relies on truth and
transparency when it comes to the internal transference of money
and assets.
“The obvious application for me off the mark is how blockchain
could be used to build trust in relationships between family
members,” Niemeier said, explaining how a large wealthy
family could create a private blockchain and grant certain
members permissioned access, adding an impermeable layer of
protection from parties external to the family and others whose
interests may run counter to the family’s.
“Transparency is something family offices continually grapple
with. Maybe they don't want the kids knowing about the money yet,
or maybe they don't want Uncle Bob getting in and having access
to it. By creating a blockchain, the moderator could choose who
has access and who doesn't. To me, it could build a layer of
trust unlike anything families have ever experienced before," she
said.
The beauty of blockchain, according to Niemeier, is that it
harnesses the power to eliminate transactional discrepancies as
it creates an “indestructible truth” of past transactions.
“Say somebody in the family decides to sue someone else at some
point. With blockchain, the records [of transactions] are
indelible. It creates a system where every participant sees
everything that is happening, so therefore everyone becomes a
witness. It is a huge internal risk management tool as it
eliminates conflict of interest," she said.
For Niemeier, it does not have to stop at just one family either.
“You could even use blockchain to establish a consortium of
families and share transactional information,” she said, adding:
“It is a no-brainer for multiple family offices.”
However, as with all technology, educating the masses on how to
use it - particularly in the world of financial services, which
seems to be at the mercy of an ageing population, especially at
the senior management level – presents something of a
challenge. With this being said, Niemeier said if families could
get their heads around it and begin to use blockchains with
efficiency, “it could change the face of family governance”.
Companies that climb on board the blockchain bandwagon and begin
to offer efficient services to family offices could seriously
proper, according to Niemeier. “Companies that are astute enough
to recognise the value [of blockchain] will do well,” she said,
explaining how technology institutions could offer “tiered
services” in the form of bronze, silver and gold subscriptions,
much like an American Express credit card.
As for when the technology will be widely adopted, Niemeier
seemed to be uncertain, but noted that the speed at which
blockchain solutions are being developed is “dramatic”.
“When you see all of these big institutions [such as Wells Fargo
and Goldman Sachs] working together, it means they are taking it
seriously. Do we know what it will look like yet? No. But it is
developing before our eyes," she said.
This news service will continue to explore blockchain technology
and its impact on the financial services industry, so keep your
eyes peeled for more features on this topic, as well as regular
news updates from the sector.