WM Market Reports
Family Offices, Wealth Houses Should Re-Think Fee Structures - Study

A new report on the kind of fee structures employed by multi-family offices and wealth management firms sheds light on the approaches that appear to be gaining ground. It also suggests that organizations need to be more vigorous in reviewing how they charge for their work.
There is a significant opportunity for multi-family offices and
wealth management firms to re-think their fee structures, the
authors of a new report delving into these entities’ charging
structures find.
The study from The
Family Wealth Alliance showed that for MFOs, the average
minimum annual fee was $92,897 and $18,511 for a wealth
management firm. When all firms are blended and sliced and diced
by their AuM, the average minimum annual fee charged is $166,667
for firms with $100 million AuM or more; at the other end of the
scale, it is $7,808 for firms with $5 million or less.
The new study, Fees and Pricing In Family Wealth,
examines differences in fees for varying size of wealth
management house and MFO. Some 89 firms took part in the survey,
collectively holding $410 billion of assets as at the end of
2019. The 47-page report was sponsored by Schwab
Advisor Family Office and produced in conjunction with
WISE
Gateway.
“Pricing speaks volumes, serves to align your firm with your
client, and helps clients understand how their fees directly
relate to the valuable services you deliver. Fees also have a
direct bearing on your top and bottom line, allowing you to be a
sustainable business. We believe that firms have no greater
control over their businesses than how they charge fees,” Tom
Livergood, founder and CEO of The Family Wealth Alliance and
author of the report, said.
Among its observations, the report said “asset-based fees” are
still largely the methodology of choice in the family wealth
space. Some 93 per cent used asset-based fees only; 38.9 per cent
used asset-based fees and retainer fees; 36 per cent said they
used retainer fees only and 25.3 per cent said they used
project-based fees only; 24.3 per cent used asset-based fees only
and another method; 14.7 per cent used retainer fees and another
method, and 11.6 per cent used hourly fees only.
Asked if they have margin pressures, 58 per cent of all firms
(MFOs and wealth managers) said they “somewhat agree” that they
do; 6.2 per cent “strongly agree”; 18.5 per cent "somewhat
disagree" and 17.3 per cent strongly disagree. Among MFOs, 56.4
per cent “somewhat agree”; that figure goes up for wealth
managers, at 5.95 per cent.
The authors of the study said that organizations don’t
recalculate fees very often.
“Surprisingly, we found 39 per cent of MFOs and 56 per cent of
WMs recalculate their fees just every five years (or even less
frequently). And only 20 per cent of MFOs and 27 per cent of WMs
review their fees every year. We believe this represents a
significant opportunity for many firms to re-visit, re-align, and
even adjust their fees upwards, which could substantially impact
their bottom lines. Remember: Clients appreciate your need to
stay profitable,” it said.