Strategy
EXCLUSIVE INTERVIEW: Advent Software's CEO Peter Hess

Peter Hess, Advent Software CEO, recently swung by London and this publication caught up for a chat about recent strategy and developments.
Peter Hess has been chief executive at Advent Software, the
wealth management technology firm headquartered in San Francisco
and with a presence around the globe, since 2012. He recently
swung by London as part of an international trip and this
publication caught up for a chat about recent strategy and
developments.
Could you explain where Advent is right now in terms of
its business and growth plans? Is it on target to go where it
wants to go?
Advent has just celebrated its 30th anniversary and we’re
innovating technology solutions for investment managers as much
now as we did 30 years ago. Our focus is on providing the
technology infrastructure for professional investment managers,
from small independent RIAs to the world's largest banks. We
serve clients of all sizes, and we specialize in portfolio
accounting, reporting, trading, and compliance.
A major part of our growth plans include taking advantage of the
technology paradigm shift around cloud computing and social and
mobile technologies. Many of our clients want to access our
technology and our capabilities through the cloud and they want
access through their mobile device. Our clients are so accustomed
to using cloud, social, and mobile technologies in their personal
lives that they now want to be able to utilize these technologies
in the workplace – and we have been developing solutions based on
these changes.
Where does the firm see its business developing over the
next five years or so, and how?
When I look out into the next five years and evaluate the things
we are doing to grow our business, I think we are going to bring
a great deal of innovation to the market. We've always been
committed to investing close to 20 per cent of our revenue back
into R&D and that commitment remains strong today as we
continue to put out new releases that go deeper in functionality.
We are also building a new cloud platform called Advent Direct
that we unveiled at our client conference in September. The
technology behind Advent Direct will enable us to deliver our
next generation set of cloud-based solutions.
We are currently working to make our current products available
in the cloud and in some cases rebuilding capabilities on the new
cloud platform, which will make it much easier for people to get
up and running and adapt. Advent Direct will offer exciting
capabilities that marry workflows across traditional
applications, both Advent and third-party – and deliver them
through an attractive, intuitive user experience, making it that
much easier for our clients to get their jobs done.
What does it see as the main trends in the wealth
management industry in the US and outside? (Can you talk a bit
about Asia, Europe and other regions as separate
groups)?
In general, Advent sees the following main factors influencing
the global wealth management industry:
-- The globalization and growth of wealth as firms are growing by
investing overseas
-- Increased investor expectations for risk management and
transparency
-- Regulatory change and complexity (Form PF, Form 1099, AIFMD,
FATCA, Suitability & RDR, MiFID II and Solvency II being the most
prominent currently)
-- Technology paradigm shift to involve cloud, mobile and social
in end client communication
-- Expansion into multiple business lines (advisory &
discretionary) - globalization and growth of wealth
These are all important trends that we work with our client base
to benefit from by developing our solutions to meet these
increased requirements. The four core tenants in our continued
solutions build out and development are global coverage,
regulatory compliance, expanded instrument coverage, and support
for cloud deployment. These core tenants ensure that we
continuously focus on bringing new versions and products to
market that allow our clients to run their business very cost
efficiently while minimizing their operational risk.
In the US specifically, a major trend is the “breakaway” movement
with brokers, advisors and teams leaving the big wire-house firms
to set up their own independent advisory businesses. Another
major trend we’re seeing in the US is an increasing regulatory
burden on firms of all sizes.
Regulatory compliance is also one of the biggest drivers behind a
lot of technology investments in the financial services industry
in the EMEA region and this is apparent when we speak with our
prospects/clients/influencers.
In the Asia Pacific region, we see that many industry experts are
predicting that the number of High Net Worth (HNW) individuals
and total HNW wealth in Asia Pacific will surpass North America
in late 2014 or early 2015, reaching over $5.5 trillion in AuM.
Other trends in the APAC region include:
-- A new mutual Fund recognition programme or funds registered in
Hong Kong will allow direct access for fund managers into China
for the first time in 2014; bypassing the current joint venture
requirements currently in place for foreign managers. The new
legislation will allow Funds domiciled in Hong Kong, and managers
licensed by the Hong Kong Securities and Futures Commission, to
be sold directly in China and vice versa.
-- This could adversely affect the existing joint venture funds
in mainland China, which have seen their market share of AuM to
over 50 per cent at the expense of local Chinese fund
managers.
-- The relationship between Ultra High Net Worth (UHNW*)
individuals and Family Offices in APAC will continue to be a
focus for global wealth managers. The aging of the 1st generation
of APAC wealth creators and the growth of the 2nd and 3rd
generations that are looking for asset diversification away from
the families’ core business (the source of the wealth) in
addition to more transparency and global mobility will create new
opportunities for global wealth management. (Advent: *UNHW is
typically defined as an individual with $50 million or more of
investible assets.)
A big trend in the US, both before and after regulatory
changes, has been that of people leaving the big houses and
setting up on their own to form RIAs and other businesses. How
does Advent look to cater to this market and what sort of
strategies is it adopting?
The proliferation of the RIA and wealth management industry in
the US is certainly a trend and we continue to develop dynamic
solutions that help these firms both set up shop and continue to
grow their businesses. We offer a number of award-winning
solutions for advisors to choose from to best fit their business,
such as Advent Portfolio Exchange® (APX), Black Diamond, and
Axys®, including access to 800 custodial data feeds through
Advent Custodial Data®.
Advent’s acquisition of Black Diamond in 2011 reinforced our
dedication to the advisor community and our commitment to
delivering an unparalleled combination of technology, service,
and integration to help them grow. In the past two years, the
Black Diamond team has more than doubled its service, operations
and product development staff, and an integrated Advent/Black
Diamond sales and solutions consulting team supports prospective
new clients with evaluations of their technology needs.
We are also focused on being flexible, providing deeper, more
seamless integrations with RIA custodians and other providers of
advisor technology including CRM systems, trading platforms, and
analytic tools.
Can you give us some examples of important new wealth
management clients for some of your
services/products?
The success of the pairing of Advent and Black Diamond can be
seen through new clients representing a broad spectrum of the
industry – from advisors and wealth managers to family offices
from multiple parts of the industry, including independent RIA
and independent broker-dealer markets. Among them are Moneta
Group, H.D. Vest, Verde Capital Management, Welch Hornsby,
Homrich Berg, RMB Capital, and Clarfeld Wealth Strategists &
Financial Confidantes.
In the EMEA region, some of our key new wealth management clients
for Advent Portfolio Exchange (APX) include Sparebanken Vest, Al
Rajhi Capital, and Atlantis Investment Management.
How do you feel about your recent published financial
results? Any highlights/issues to sort out?
We had another year of record revenue in 2013. The solutions that
we provide to our clients are a must-have for their businesses.
We have very high renewal rates and a high degree of
predictability in our business. Ninety-one per cent of our
revenue is recurring in nature. It's a nice, very predictable,
durable business, and that's one of the reasons I think investors
are drawn to the Advent story. In addition, many of our investors
actually use our products, so they’re familiar with how essential
our systems are to the buy side. From a technology standpoint, I
think it's one of the most durable, predictable, technology
businesses out there and I think that's reflected in the
attention that we get from investors.
Revenues: about a third of Advent’s revenues come from
alternative investment sectors; a third come from traditional
asset managers and a third come from wealth management firms.
Finally, can you reiterate what you think makes Advent
unique?
Advent’s 30-year history of innovation in providing the most
critical and powerful technology infrastructure for professional
investment managers makes us unique in the market. We were really
the big innovators in the industry from the beginning when we
brought this type of technology to the PC. Advent disrupted the
space, making it much less expensive to actually start an
investment management firm because the technology needed to run
it was no longer on a really expensive mainframe, but instead,
was on much more affordable hardware.
Since then we've continued to expand our solutions and
geographical presence as well as support for different forms of
investment managers. We have an experienced employee base with
deep domain expertise in investment management technology and
operations, and we continue to focus on being innovative in order
to help our clients thrive. Technology and investment management
are in constant change. To lead, you have to constantly challenge
and refresh your assumptions of what is possible. You have
to reinvent yourself along the way to stay ahead. We do this very
well at Advent and will continue to do so into the future.