Strategy

Coaching, Client Engagement Firms Link Up For Advisor Program

Harriet Davies Editor - Family Wealth Report 21 November 2012

Coaching, Client Engagement Firms Link Up For Advisor Program

Focus Partners, a coaching and consulting firm for advisors, has teamed up with Advisor Impact to deliver coaching to AI’s clients.

Advisor Impact offers client engagement and feedback programs and will integrate Focus Partners’ coaching program into its client audit process – designed to help advisors understand their clients better. Advisors going through the process will have access to a coach who will provide hands-on guidance on engaging with clients on a deeper level based on the client audit results.

This is all aimed at driving business growth in a highly competitive environment for advisors, and at a time when firms are increasingly looking at delivering services more cost effectively and consistently.

Focus’s coaching will take place over a six-month period and includes access to various tools to help advisors execute their client engagement plans.

Advisor Impact’s Client Audit Program includes three levels: basic, which includes a client survey; premium, which lays out specific actions advisors can take based on clients’ responses to the survey; and engagement coaching, which includes help implementing the actions.

Register for WealthBriefing today

Gain access to regular and exclusive research on the global wealth management sector along with the opportunity to attend industry events such as exclusive invites to Breakfast Briefings and Summits in the major wealth management centres and industry leading awards programmes