Industry Surveys
Clients Dislike Trusts For Three Reasons - Survey

Old Mutual International, part of Quilter, carried out a survey of 180 financial advisors from across the UK, Europe, the Middle East and Asia.
According to new research, financial advisors believe there are
three significant barriers to offering a trust solution to their
clients.
Old
Mutual International, part of Quilter, carried out a survey
of 180 financial advisors from across the UK, Europe, the Middle
East and Asia.
The research found that around 28 per cent of advisors believe
that their clients avoid trusts because they are too complicated
and they do not understand them. This was the biggest barrier.
However, due to the fact that trusts can significantly reduce a
person’s exposure to inheritance tax and also ensure that the
right people get the right proportion of assets at the right
time, they give advisors the opportunity to demonstrate the value
of advice – which is something that 60 per cent of advisors
believe others in the industry find difficult to do, according to
the research.
Some 25 per cent of advisors believe that clients avoid trusts
because they don’t offer enough control. When assets are placed
in trust, legal ownership passes to the trustees who then have
responsibility for managing and distributing the trust fund to
the beneficiaries. However, trusts do not have to be seen as a
loss of control, rather they are legal arrangements made by
clients with trustees who determine how beneficiaries are to be
looked after. Clients are, in essence, taking control to protect
wealth for their beneficiaries.
Lastly, 17 per cent of advisors say that clients avoid trusts
because they do not know how much capital they will need in later
life; this is due, for example, to increases in life expectancy
and uncertainty over care costs. However, the types of trusts
available in today’s market can help reassure customers by
building in flexibility to access funds in the future.
Rachael Griffin, head of trusts and technical solutions at
Quilter, said: “Through good financial planning and the use
of trusts, it is possible to mitigate the impact of inheritance
tax. Modern trusts are about transparency, fairness and
simplicity. They ensure the right people receive the right amount
of money at the right time, something which has become even more
important in today’s complex family structures. While this
research highlights the potential concerns of clients, these can
all be mitigated through greater understanding and knowledge of
the full range of trust solutions now available. Trusts remain a
cornerstone of financial planning, and are a great way for
advisers to demonstrate the value of their advice to their
clients.”