Strategy
Bank Of Singapore Confirms Measure To Protect Clients When RMs Depart

The lender, which caters to HNW and UHNW clients, confirmed to this publication that it is acting to guard clients in cases where relationship managers leave.
The frictions that can arise when a relationship manager quits a
bank to join a rival or external asset manager (EAM) came into
the spotlight amid reports that Bank of
Singapore has introduced a policy to stop client and talent
poaching.
"The measure is established to ensure a smooth transition for our
clients after their relationship managers depart. It does not
affect the appointment of FIMs [financial intermediaries] by new
clients of the bank, or existing client relationships,” a
spokesperson for BoS told WealthBriefingAsia when asked
about a media report. “Our commitment to the FIM segment remains
strong. We regard them as strategic partners and are dedicated to
growing with them."
BoS said in an internal memo that any client accounts previously
managed by a relationship manager who resigned from the bank
cannot be recategorised by any FIM, such as an external asset
manager, for at least one year from the RM’s last day of
employment.
This news service
spoke to BoS, part of OCBC, last year about its strategy for
serving EAMs and other financial institutions, such as family
offices. (See related coverage of the sector
here.) On 15 October at Singapore's Mandarin Oriental
hotel, this news service will be holding its
annual awards ceremony for the EAM sector.
A report by CitywireAsia in late May mentioned that
UBS has tightened the parameters for its directed
trades, specifically with third-party structured product
providers executed through the bank. UBS declined to comment to
WealthBriefingAsia about the matter.