Compliance
Australian Banks' Wealth Push Hasn't Aided Clients, CEO Says - Report

The CEO of Westpac says he opposes many of the proposed changes made in a recent interim report by the Royal Commission investigating problems in the country's banks.
Westpac says banks’
pursuit of wealth management revenues in Australia hasn’t
succeeded from a customer’s point of view, its chief executive
has been quoted as saying.
The bank reportedly told a Royal Commission that is probing a
mass of shortcomings and problems in Australian banking that it
opposes many of the group’s recommendations, including banning
mortgage broker commissions, the Guardian reported. Westpac also
opposes making industry codes legally enforceable, the report
said.
The lender has reportedly conceded that the decision by
Australia’s major banks to move into wealth management had
“clearly not” been a success from the consumer’s perspective.
Brian Hartzer, told the commission he was opposed to many of the
recommendations in the royal commission’s interim report although
he said the bank was not opposed to change. Hartzer said he
was
opposed to: prohibitions on authorised representatives
recommending a product manufactured or sold by the licensee, bans
on volume-based commissions for financial advisers, bans on trail
commissions for intermediaries, requiring annual opt-in notices
for ongoing fee arrangements, imposing a structural separation
between product manufacturers and advisers, and giving industry
codes legal effect.
Last year the Australian government created the commission to
explore problems in the country’s wealth and banking system, such
as money laundering control lapses, over-charging, charging for
non-existent services, and other problems. Banks including
Commonwealth Bank of Australia, Australia and New Zealand Banking
Group and Macquarie have been involved. AMP, the large
investments business, has also come into the firing line. To view
a summary of developments and the background,
see here.