Surveys
APAC Investors Most Likely To Fire Older Gen's Advisors – Survey

The survey by the investment house sheds light on how, with up to $84 trillion of assets changing hands, the stakes are high for advisors seeking to find ways to retain business from upcoming generations.
A global survey by Natixis
Investment Managers finds that Asia-Pacific advisors said
that their clients are more likely to change whom they deal with
than the worldwide average, suggesting the APAC region’s sector
cannot afford complacency.
The firm’s Great Wealth Transfer Report, conducted by
CoreData Research in February and March 2025 among 7,050
investors in 21 countries, will make uncomfortable reading for
advisors estimating how to retain the children and grandchildren
of their clients. In APAC, for example, 48 per cent of advisors
said wealth transfer is an “existential threat to their business”
and 40 per cent said they have already lost substantial assets
from generation attrition.
Baby Boomers are the most likely to have already moved, or plan
to move, assets to a new advisor, and this shift is more
pronounced in Asia than globally, with a finding of (71 per cent
in APAC making that move, versus 66 per cent globally). Gen X and
Millennial investors in APAC are almost equally likely to say
they will keep their assets with the same advisor – with 43 per
cent of Gen X and 40 per cent of Millennials agreeing, compared
with 48 per cent of Gen X and 50 per cent of Millennials
globally. (Those results show that substantial numbers are
willing to change advisors or may have done so.)
The wealth management sector has been talking about “NextGen”
issues for years, with the underlying reason being a desire to
retain the business of rising generations at a time when tens of
trillions of dollars and equivalent are in motion. Losing such
business is what keeps CEOs and colleagues awake at night. This
situation explains why banks have sought to foil competitive
threats by introducing new, more tech-driven business models by
modernising processes, promoting their brands in a more youthful
way, and recruiting advisors who are, it is hoped, more in tune
with what NextGens want.
While money-management performance ranks as a top reason why APAC
clients stay with an advisor (20 per cent), it has little to
do with why they leave. Only 10 per cent of those surveyed say
they are leaving because the advisor didn’t manage their parents’
money well. Some 75 per cent of advisors in APAC surveyed said
that the best strategy for retaining wealth transfer
assets is long-term relationship building with all of
the family.
The report noted that 53 per cent of individuals globally (and 48
per cent in APAC) said they have included their family in the
estate planning discussion. That proportion is lower in Japan (32
per cent) and Hong Kong (34 per cent), where families may not
feel comfortable discussing the mortality of their parents.
“The APAC region has seen remarkable wealth accumulation over
just a few decades, and the coming great wealth transfer will be
a defining inflection point for the industry,” Dora Seow, CEO,
Natixis IM Singapore, said. “Younger heirs bring a different
mindset – they are more tech-native, more open to alternative
investments, and with distinct expectations around service and
engagement. The conversations ahead must go beyond estate plans
and family trusts and be tailored to the next generation’s unique
outlook and preferences.”
Changing regions, the study found that 41 per cent of US advisors
said wealth transfer is an existential threat to their practice
and that 47 per cent of inheritors don’t plan to keep their
parents’ advisor.
For the 21 surveyed countries as a whole, advisors estimate that
they retain assets only half the time in intergenerational
transfers, and investor data suggests that the outlook may be
even less favourable. Just 45 per cent of investors say they
plan to keep inherited assets with their benefactor’s advisor,
highlighting a widening gap between advisor expectations and
client intentions, the report said.
Specific interests
Unlike Baby Boomers, the interests of younger investors surveyed
lean towards specific asset classes and product structures, most
notably in terms of private assets, cryptocurrencies and active
exchange-traded funds.
Baby Boomers are the most conservative, with just 38 per cent
saying they are willing to take risks to get ahead. (Editor’s
note: Given that many of this group are retired or near
retirement, risk aversion is not surprising – in fact it is what
they should do.)
Among Gen X, 52 per cent said they are willing to take risks
to get ahead. Some 42 per cent said that the more they read about
private assets the more they want to invest. Millennials are the
least conservative, with 78 per cent saying they want to try
and beat the market.
The report comes from the Natixis Center For Investor Insight.