Compliance
Advisors, Brokers Told To Remove "Independent" From Their Names By Australian Watchdog

Australia's financial regulator continues to crack down on what it sees as shortcomings and abuses in the advisory sector.
Australia's financial regulator has told brokerages and advisors
to remove the word "independent" from their brand or amend their
names as a result of concerns over potential conflicts of
interest.
Wilson HTM Ltd (Wilson), iSelect Life Pty Ltd (iSelect) and
Citywide Insurance Brokers and Financial Planners Pty Ltd
(Citywide) have taken steps to remove or amend claims made about
the independence of their services following concerns raised by
the Australian Securities & Investments Commission.
The watchdog said it was concerned about the use of the the word
"independent" in the entities’ marketing and promotional
materials.
ASIC has been pushing to raise standards in the wealth management
and advisory sector, cracking down on abuses and removing a
number of miscreants from the industry. For more, see
here.
Under Australia's Corporations Act, a person who carries on a
financial services business or provides a financial service is
prohibited from using the restricted terms “independent”,
“impartial” or “unbiased” in relation to the business or service
except where the person does not receive commissions,
volume-based payments or other gifts or benefits, and operates
without any conflicts of interest.
Wilson and Citywide have removed the term “independent” from
their websites and Wilson and iSelect have removed the term from
their marketing material. In addition, Wilson, iSelect and
Citywide have all taken steps to review their marketing approval
processes and have fully cooperated in responding to ASIC's
concerns.
Wilson and iSelect both accept volume-based payments and
commissions from product issuers in relation to the provision of
financial services and advice. Wilson used the term “independent”
to describe its business on its website and in a brochure that
was distributed to consumers. iSelect used the term “independent”
to describe its services in three marketing emails that were
distributed to consumers.
Citywide is a corporate authorised representative of Suncorp
Financial Services Pty Ltd (Suncorp). Suncorp and its authorised
representatives may be remunerated through commissions. Suncorp
also sets its advisors sales and retention targets in exchange
for commercial benefits such as exclusive client services rights.
Citywide used the term “independent” on its website to describe
its' advisors.