WM Market Reports
Which Business Model Will Triumph In Asia's Wealth Market? Jury's Still Out, Says Report

Boston Consulting Group's report looks at the type of business models working in the Asia market and the pressures upon them.
As Asia’s booming economy matures with more second- and
third-generation wealth coming to the fore, high net worth and
ultra HNW individuals seek a broader mix of services than the
kind of transactional products associated with a trader mindset,
according to Boston
Consulting Group.
Onshore wealth is becoming more significant as a business driver
– and such wealth is typically cheaper to serve, which will drive
efficiency and revenues, the report said.
These are among the insights from the BCG report issued earlier
this week (see here) that demonstrated rising wealth around the
world, with Asia set to overtake North America by 2018.
Among the details of the report’s analysis of business models, it
focused on the Asia region to work out what types of operation
will win. Although BCG reckoned that the “jury is still out” on
the type of business most likely to emerge as top dog.
The business models serving wealthy clients in Asia are
investment banks; independent private banks; fund-based advisors;
brokers, flow players (firms that collaborate distribution
network of private banks and product-creation capacities of
investment banks), and local commercial banks.
One theme noted in the report is that wealth managers in Asia are
finding better ways to collaborate with adjacent businesses
working in investment banking, capital markets and commercial
banking. “A key consequence has been far greater opportunity to
expand relationships with HNW and UHNW clients into other lines
of business, thereby spreading the costs of acquisition and
retention,” the report said. It noted that client acquisition
costs in Asia are “extremely high” because of a shortage of
talented individuals able to bring wealthy clients on board.
Significantly, therefore, the improved collaboration by wealth
managers and other financial businesses is spreading client
acquisition and retention costs. “We have seen revenues stemming
from collaboration among business lines reach as high as 35 per
cent of total revenues,” the report’s authors said.
Among other conclusions, the report said that “technology
innovations that enable benefits such as deeper segmentation,
data-driven lead generation and management, and multi-channel
integration are paving the way for business models that foster
enhanced RM productivity and profitability”.
The rise of a large pool of onshore wealth in Asia-Pacific is
also significant for business profitability and growth, the BCG
report said.
“For typical wealth managers, the average pretax profitability of
onshore business is nearly double that of offshore business,” it
said.