UK wealth management clients have become more satisfied with the service they receive since the eruption of the financial panic of 2008, suggesting that some firms have learned the lessons of the recent turmoil, according to Ledbury Research.

In a study of 500 wealth management clients, satisfaction, when measured on a scale of 1 to 10, stood at 7.6 in 2010, up from 7 in 2009 and 7.1 in 2008, said the UK-based research company.

The findings are underpinned by the fact that 20 per cent of clients consider themselves to have become more satisfied with their main provider over the year, a large increase on the 15 per cent figure for 2009, Ledbury said.

“However, there are still many clients who are unhappy, and the proportion giving their wealth manager a satisfaction rating below 6 has not changed over the past year. Clearly, wealth managers have still ground to cover before client confidence is fully restored,” the report said.

The survey was taken from among clients with assets of £500,000 (around £810,000) or more.