Reports
UK Banks Set To Waste Millions In KYC Costs - Report

A report says that UK banks are likely to spend spend significant sums on KYC checks that aren't necessary.
UK banks will waste around £10 million ($12.7 million) annually
on inefficient know your customer processes in three years’ time,
according to a report by Consult
Hyperion.
Consult Hyperion’s study, which is called AMLD4/AMLD5 KYCC:
Know Your Compliance Costs, has been published as banks gear
up to implement the Fourth European Anti-Money Laundering
Directive (AMLD4). KYC is the process of a business identifying
and verifying the identity of its clients.
The report commissioned by Mitek examined the existing
costs of KYC checks for banks, the impact of ALMD4/5 directives,
and the potential of electronic identity (eID)
verification.
The regulatory changes will increase the required frequency and
scope of the essential KYC checks performed by banks and other
financial institutions. It was found that typical UK banks will
waste around £10 million a year in operational costs in three
years’ time, five million more than institutions currently waste
due to manual and inefficient KYC processes.
Inefficient KYC processes cost the average bank around £47
million a year, the report said.
The report also found suggestions made by the AMLD5 directive, to
use government-backed eID schemes to improve KYC processes, will
not be ready for some time. The report said advanced mobile
technology should be used to bridge the gap. Consult Hyperion
found mobile technology could reduce costs and the risk of
sanctions by lowering AML fraud as well as increasing the
conversion rate for online and mobile bank account
applications.
“The message to all financial institutions is clear: The cost of
KYC checks is much too high, placing too much reliance on
inefficient and error-prone manual processes,” said Steve
Pannifer, author of the report and chief coordinating officer at
Consult Hyperion. “Getting it wrong is both costly and damaging.
New rules will result in much higher fines when serious failures
in compliance occur.
“Financial institutions cannot afford to wait for eID to be
widely available. Advanced mobile technology provides a
straightforward mechanism now to reduce both cost and risk as
well as remove friction from the user experience, increasing top
line revenue," he added.