Industry Surveys
UK Advisors Must Get Closer To Clients' Families - Study

OppenheimerFunds' new report surveys different investing behaviours, goals and attitudes across generations within high net worth families, including their relationships with their advisors.
According to a new study, UK advisors need to engage better with
their clients’ families. While a vast majority (88 per cent) of
high net worth advisors typically teach investment concepts to
their primary client, just over half (54 per cent) of them do the
same with their primary clients' children. In anticipation
of the largest wealth transfer in UK history – an estimated 66
per cent increase to £115 billion ($152 billion) by 2027,
according to the
Centre for Economics and Business Research – investors are
reportedly poised to rewrite the rules of wealth advisory.
OppenheimerFunds, a
global asset manager, launched The Generations Project
UK, a new research study that surveys the different
investing behaviours, goals and attitudes across generations
within high net worth families, including their relationships
with their advisors. It surveyed 900 UK hign net
worth investors and advisors across the younger and older
Millennial, Generation X, Baby Boomer and Silent
Generations.
Also, there is a significant opportunity for advisors to step in
and cultivate the next generation of HNW family members through
education. The report found that just 26 per cent of Millennials,
23 per cent of Gen X and 21 per cent of Baby Boomer advisors
currently provide financial education training for their
clients.
The report also found that there is a lack of financial
discussions within families. Only 54 per cent of investors
surveyed currently have financial discussions with their spouse
or partner, and 30 per cent have never had these conversations at
all. Nearly a fifth (17 per cent) are not currently discussing
their finances with anyone.
Services offered
Young advisors are not yet wise advisors in terms of client
service, with Millennials trailing their older advisor peers by
offering solutions tailored to different generations (just 61 per
cent), compared with 77 per cent of Baby Boomer and 70 per cent
of Gen X advisors.
Millennial advisors also rank last in providing inheritance
advice to clients for both giving (73 per cent) and receiving (68
per cent), compared with Gen X (83 per cent/85 per cent) and Baby
Boomers (85 per cent/89 per cent), respectively.
Investments
According to the study, 88 per cent of HNW investors own UK
stocks, while only 62 per cent have international stocks in their
portfolios. Ownership of European stocks (58 per cent),
emerging markets stocks (44 per cent) and UK bonds (38 per
cent) follow a similar pattern.
Also, the report found that despite the usual association with
young investors and ESG investing, younger Millennial investors
are not actually buying. While 39 per cent of younger
Millennial investors have expressed interest in ESG, only 14 per
cent who are interested in the category have actually invested in
it. Older investors outpace younger ones with respect to
holding sustainable investments.
"As one of the first global investment managers, we continue to
underscore the importance of global thinking and diversification
for our clients and look forward to sharing our research insights
with a new segment of investors and advisors in the UK market,"
said Art Steinmetz, OppenheimerFunds chairman and chief
executive.
The minimum net investable assets for investors to qualify for
the study was $500,000 for Millennial investors and $1 million
for all other investors. Also, advisor qualifications included
£25 million for the UK advisors with the majority of their
book of business comprising high net worth clients.