WM Market Reports
Time Really Is Money In Building Profitable Wealth Management - SEI Study

A study exploring the most potent use of fund managers' and investment professionals' time brings up some striking conclusions.
Time is money, the saying goes and there is usually plenty of
evidence to back up that saying. Over at SEI, the US-headquartered provider
of investment and technology solutions, it has recently issued a
report that shows a big gap in the asset-gathering potency of
managers depending on how they make use of their time.
The report, based on data and analysis provided by FP
Transitions, an independent practice management consultancy,
showed that on average, client managers add twice as much in
assets under management ($14.5 million) annually when compared to
investment managers, who add $7.2 million in total asset growth.
The research examines how two advisory business models compare in
terms of current operations, long-term growth and potential
future value through data collected over the last 10 years from
more than 8,000 advisory practices.
The report analyzes the operations of “investment managers”,
advisors who focus principally on the investment process, and
“client managers”, those who delegate the investment management
function to a third party and concentrate on gathering and
building relationships. Despite the similarities found between
the IMs’ and CMs’ practice models, including number of employees,
how they are led by advisors of similar age, experience, and
number of years as independent advisors and serve a comparable
client demographic, the greatest disparity between the two models
lies in advisors’ activities and how they devote their time.
“It is especially noteworthy that over the course of 10 years,
through the accumulated value of new client activity, the average
advisor following a business model focused on client
relationships could potentially add over $1 million to the value
of his or her practice, compared to the advisor focused more on
investment management,” Brad Bueermann, CEO of FP Transitions,
said in a statement about the report.
Maximum impact
IM advisors report that they spend more than one-third of their
time (37 per cent) on investment management activities like
research and client portfolio management while CMs spend less
than three per cent of their time on these activities, according
to the data from FP Transitions.
Furthermore, CMs spend more than half their time (56 per cent) on
client acquisition and client management compared with IMs
spending just 30 per cent of their time on the same activities.
With 34 per cent of time saved and not spent on investment
management activities, CMs spend nearly twice as much time as IMs
on client meetings (37 per cent and 20 per cent, respectively)
and prospecting new clients (12 per cent and six per cent,
respectively). The way that advisors spend their time, whether it
is focused on investment activity or clients, makes a difference
in the long-run in building a more profitable business, according
to the data.
The FP Transitions data also reveals that the type of activity
financial advisors focus on affects their client growth and in
turn, their asset growth. Although the IMs surveyed had a higher
average AuM per client ($468,960) than CMs surveyed ($321,817),
CMs averaged 120 more clients (285 clients) than IMs (165
clients).
The study found that advisors who focus on clients add 14 new
clients per year on average for a total of $4.5 million in new
assets. On the other hand, advisors that focus on investment
management activities gain only four new clients per year on
average for a total of $1.9 million in new assets. When looking
at the new assets gained from existing clients, in addition to
that of new clients and portfolio growth, the total asset growth
rate in AuM was 18 percent for CMs versus only 11 percent for
IMs.
Additional analysis can be found in the report, A Data-Backed
Solution to Building a More Profitable Advisory
Business, published by SEI Advisor Network and FP
Transitions. In addition to data provided by FP Transitions, the
report also includes analysis of proprietary data from SEI
Advisor Network on the state of the industry and assessment of
advisors’ own businesses.