Technology
Goldmans Taps Lab Expertise In Cyber-Security Fight

A UK-based firm is teaming up with a Wall Street institution to fight cyber crime, now a major concern for wealth managers.
US banking and investment giant Goldman Sachs, which
was targeted by hackers about seven years ago in a case that made
headlines, is tackling the fight against cyber-criminals by
teaming up with a UK security firm to help train its staff.
The Wall Street firm is working with Immersive Labs, which
opened offices in Washington DC and New York this week, to
improve the cyber skills of its employees around the world.
Goldman's will initially use Immersive Labs’ browser-based
platform to provide cyber security teams with purpose-built
scenarios and 'gamified' lab environments to show how
attacks can be identified and stopped.
Goldman Sachs said it intends to deploy its virtual learning
platform among its roster of more than 8,000 developers and other
staff.
A statement about the initiative did not disclose how much this
will cost Goldman Sachs financially, and the bank declined to
commment when contacted by this publication.
Attacks on credit risk scoring firm Equifax last year, and dozens
of other high-profile hacking cases, such as those of JP Morgan
in 2014 (76 million accounts affected, although it is not known
if money was stolen) have pushed cyber security up the financial
agenda. Cyber crime caused a total average annual cost to
business, across all sectors, of $11.7 million (source:
Accenture, 2017), rising to 22.7 per cent, with an average
of 130 breaches per year. The total cost, while difficult to
measure exactly, stretches into billions. Even official bodies
such as the US Internal Revenue Service and the UK’s National
Health Service have been hit.
In September 2011, hackers published the personal information of
numerous employees at Goldman's, including CEO Lloyd Blankfein.
Going by the name @CabinCr3w, the hackers blasted off a tweet
that directed followers to the Pastebin website which
listed Blankfein's age, education, recent addresses, the
legal cases that he has been involved in, as well as the emails
and titles of more than eightyGoldman employees. (Source: CNN, 28
September, 2011).
Goldman's partner, Immersive Labs, was created by former
trainers and staff of GCHQ, the UK’s intelligence-gathering
network, which is equivalent to the US National Security
Agency. The firm’s services are now used by firms such as
Deloitte, BAE Systems and Grant Thornton.
“There is a critical shortage of cyber professionals across the
globe, which makes it difficult for organisations to find
talented individuals and puts added pressures on existing cyber
professionals to keep their skills sharp. Immersive Labs provides
an innovative solution for training and identifying new cyber
professionals and honing the skills of existing ones,” said Andy
Ozment, chief information security officer and Head of tech risk
at Goldman Sachs.
“The best of the best cyber talent likes to learn; however, they
don't like to be taught," James Hadley, CEO and founder of
Immersive Labs, said. "The cyber skills shortage is one of the
largest problems facing the technology sector today and, as
a result, attackers are winning. We realised that if we wanted to
fix this at scale, it was not something that could be done in a
classroom as it just doesn’t appeal to the people we are trying
to reach. It needs to be fun, engaging and ongoing, so we took a
disruptive approach to the mark.