Surveys
Don't Let Horrible Language Get In The Way Of Attracting Investors - Report

Jargon, "finance-speak" and other barbarisms are not just unpleasant on the ear but can make it harder to convince investors about money-making ideas, a report finds.
As an editor and lover of the English language, it is gratifying to read a report stating that the clunky terms and expressions of modern finance can actually harm the industry. Maybe there is hope yet.
In banking and finance, it appears some terms are so toxic that
they are unnecessarily deterring people from making money from
hedge funds and other “alternatives”.
As alternatives such as hedge funds, private equity, commodities
and real estate continue to draw in money from investors
grouching about low-yielding bonds or concerned about volatile
stocks, Invesco Consulting has teamed up with a language strategy
firm (who knew such organisations even existed?) to consider the
expressions that might attract investors to alternatives or repel
them.
The study, a year in the making, is called The Power of
Alternatives. Invesco worked with Maslansky & Partners
to produce the study. One of its findings is that nearly eight in
10 investors (77 per cent) would rather invest
in "alternative mutual funds that are bought and sold like
any other fund" than "liquid alternatives" (favoured by 23
per cent) – a result showing how terminology can confuse the
uninitiated.
"Investors are very open to hearing about how alternatives can
help them meet their goals, but this value proposition is quickly
clouded by words like derivatives and arbitrage," Scott West,
head of Invesco Consulting, said. "By avoiding jargon,
advisors can eliminate misconceptions, improve conversations and
help their clients understand how these strategies may enhance
their portfolios," he said.
The majority (65 per cent) of the 800 investors surveyed said
they are comfortable investing in mutual funds but less than
one-quarter were comfortable investing in global macro funds (24
per cent), unconstrained equity funds (23 per cent), hedge funds
(20 per cent), arbitrage strategies (19 per cent) and derivatives
(17 per cent).
"Advisors should lead with the known and not with the new in
helping investors to understand investment strategies," added
West. "Our research found that nearly eight in 10
investors would rather invest in alternative mutual funds bought
and sold like any other fund than liquid alternatives, yet they
are the same thing. This demonstrates that investors do not have
a good understanding of liquid alternatives."
When asked what type of new investments they would rather invest
in, 73 per cent of investors selected those that complement the
investments already in their portfolio and just 27 per cent
preferred those designed to replace some of the investments
already in their portfolio.
Investor-friendly definitions work better when discussing
alternative strategies, the report found. When asked which phrase
best describes an investment that does not rise and fall with the
markets, just 18 per cent selected the often-used
phrase "non-correlated" while the majority (59 per cent)
preferred "behaves independently"; and almost two-thirds (64
per cent) of investors would rather invest in "funds that
focus on more consistent returns", while 25 per cent
preferred "equity funds that give up a little on the upside
to get more protection on the downside". Just 11 per cent
selected the industry label: "long-short equity funds".
The report also gives 10 terms or expressions to avoid:
1. "Derivatives";
2. "Future-proof your portfolio";
3. "Smooth equity returns";
4. "Immediately allocate 20 per cent of your portfolio to
alternatives";
5. "Non-traditional investments";
6. "Strategies usually associated with hedge
funds";
7. "We can predict that rates will rise in the
future";
8. "These are portfolio managers that I have carefully
selected";
9. "Arbitrage";
10. "Satellite".
With all this in mind, the editorial team at this news service
urges all those firms pitching investment stories to us to avoid
such expressions. We can think of several terms in press
statements that make our toes curl. We urge readers to send in
their pet likes and dislikes. They can contact the editor at
tom.burroughes@wealthbriefing.com