Family Office
Book Review: The Family Office, By William Woodson and Edward Marshall

A new book exploring the details and challenges faced in creating and managing a family office was published earlier this year. Written by two figures well known to Family Wealth Report, it is a comprehensive guide and touchpoint for debate and ideas.
There are about 18,000 families around the world worth $250
million or more, and depending on some measures, as many as
10,000 single family offices, which means that there’s big growth
potential in this sometimes shadowy sector.
The world’s family offices sector is certainly well known to
readers of this publication, but beyond the confines of high-end
wealth management, it is still mysterious and little understood.
That’s starting to change, if not
always for positive reasons, however. With a higher profile
comes new interest. For many business owners and former owners
struggling to get an idea of how to manage their fortunes, they
need to get acquainted with this sector. For those running
business schools and finance courses in colleges, this is a space
that deserves wider understanding.
Financial industry professionals, whether in investment, tax,
law, compliance, concierge or technology fields can make a
good, rewarding living in the family offices space. However,
working with wealthy families comes with all kinds of
idiosyncratic features that aren’t standard issue information
that one might learn from a business school or regular finance
textbook.
But Edward Marshall and William Woodson have not just filled
this knowledge gap, they have triumphantly raised the bar in
analyzing how those who want to set up, work in, and manage
family offices should set about these tasks. The Family
Office: A Comprehensive Guide For Advisers, Practitioners and
Students (Columbia Business School, 338 pages), is, as its
title suggests, aimed at a variety of audiences.
The book starts by sketching out what family offices are – they
come in different flavors and ownership structures – before
talking about staffing, the in-house/outsourcing decision,
accounting and bill-paying, tax, investment management,
concierge, healthcare, aviation services, real estate management,
security – both physical and cyber – reputation management,
philanthropy, structuring, financial literacy and succession and
governance. The authors create a particular fictitious family,
headed by “John,” who has built and sold a business - “Rybat
Manufacturing” - and then works through the steps John, his wife
and family need to take. The authors describe their book as a
“first-of-its-kind combination academic textbook and
comprehensive practitioner’s reference manual.” In each chapter,
the task in hand is set out, a range of issues and ideas are
described, and then the authors pose a set of questions for the
reader, giving their suggested answers.
This isn’t light reading – the reader needs to go through
every jot and comma of this book to get the most out of it.
Setting up and running a family office is a complex, even
daunting task, and it is hard not to go through the various steps
without thinking how overwhelming this all must be. (Example, the
discussion about the pros and cons of Private Trust Companies
shows how complex wealth structuring is.) But for anyone with the
grit to master the subject matter, and patience to reflect on
what they learn, this book is a gem. It is also packed with data
and has a useful glossary.
The authors bring plenty of experience to the table. Woodson
is a lecturer on wealth management at Columbia University,
and on the advisory board for the Stanford University Global
Family Office Initiative; he has headed family office
practices in a number of banks. Co-author Edward Marshall is now
head of the family office practice at Dentons, the law firm, and has
held positions at Credit Suisse, Citibank, Boston Private, and an
SVB company. FWR knows both men well and they have
contributed many insights into the family offices space.
Your reviewer knew from past experience that the kind of information contained in this book would be first class. But having actually read the book, it has beaten even those expectations. It needs to be widely read.