Compliance
Hargreaves Lansdown Lowers Client Charges Following RDR

Hargreaves Lansdown is lowering the annual management charges on its Vantage investment products in order to meet RDR requirements, yet industry figures say the changes are doing more harm than good.
The UK financial advisor and investment firm, Hargreaves
Lansdown, is lowering the annual management charges on its
Vantage investment products following negotiations with the firms
clients. The new charges will be implemented from 1 March 2014,
in addition to the firm offering unbundled and discounted funds
on its Vantage service.
The firm said that the lower fund annual management charges would
particularly affect funds on the Hargreaves Lansdown Wealth 150
list, falling to approximately 0.65 per cent. The firm also
lowered the charges on 27 other funds, which will have a lower
AMC of 0.54 per cent, in comparison to the standard market AMC
0.70 per cent.
In addition, the firm announced a series of changes to client
charges as a result of the implementation of the RDR in early
2013, including the introduction of a tiered fee on fund
investments, which amongst other things, offers no charge on
investments above £2 million($3.3 million).
“Taking into account predicted reasonable client behavioural
changes, such as clients adopting the paperless service option
and other potential changes, we estimate that the new pricing
represents an £8 million investment in lower client charges by HL
in the first 12 months of operation. There may be a further
impact of £9 million on revenue as we approach the RDR "Sunset
Rules" in April 2016, related to remaining transitional
commission arrangements that will drop away,” the firm added.
Industry: Fee changes doing more harm than
good
The move, aimed at creating transparency for investors, has
however, not impressed everyone in the industry. Gina Miller,
founder of The True and Fair Campaign said that “while it is
interesting to see Hargreaves Lansdown revealing its charging
model as part of the RDR reforms, this information still does not
give consumers total transparency or greater understanding on all
costs and fees”.
In addition, UK online discretionary investment management
service Nutmeg said that “Hargreaves has missed a golden
opportunity to simplify charges for customers”.
“Looking at the new Vantage tariff we see no fewer than 73 lines
relating to different charges! These include charges that are set
fees, percentage of AUM fees and percentage of transaction fees,
some including VAT and others not including VAT. Furthermore
there are complicated criteria to qualify for this or that and a
note that chosen investments may have their own initial and
annual charges and bid offer spread. This is completely
bewildering to the average investor and requires a detailed
analysis by the most committed of analysts,” explained Nutmeg’s
chief executive Nick Hungerford.
The RDR, which took effect at the start of 2013, outlaws trail
commission payments to advisors and imposes higher standards of
professional training on the wealth advisory industry. This has
prompted industry concerns that clients would refrain from paying
fees for financial advice. More importantly, the regulation was
intended to increase transparency and clarity for consumers
and investors in the industry. However, that goal might not yet
have been achieved, according to the True and Fair Campaign.
“RDR has so far failed to deliver clarity for consumers on the
amount they are paying for investments; today’s
announcement from Hargreaves Lansdown demonstrates the scale of
the problem. Its claim that the pricing changes will see
customers saving money over-all because of discounts obtained
from fund providers risks causing more confusion, not giving
greater clarity,” concluded Miller.