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Few Advisors Use Social Media Professionally - Survey
Wendy Connett
23 December 2010
Sixty-Three per cent of advisors use at least one social
media tool on a personal basis, but just 35 per cent use social media
professionally, according to a survey by
Aite Group. Of advisors who use social media professionally, 36 per cent
say it has helped them reach new prospects, and more than one in five credit
social media for increased awareness of their practice and differentiation from
their competition. Still, social media use by advisors faces hurdles. Firms'
attitudes and policies toward social media may be depressing its use among
advisors, Aite said. More than
half of the 402 advisors surveyed work for a firm that has a written policy
governing the professional use of social media tools. “Despite firms’ philosophies, advisors that use social media
professionally are believers in its benefits,” Ron Shevlin, senior analyst with
Aite Group and author of this report said. “Beyond the benefits that they have
already realized, advisors using social media feel that the tools can help
support a range of business objectives, from building customer relationships to
supporting customer acquisition and employee recruitment efforts.”