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Temenos Claims Its Services Give Bank Clients An Edge

Will Robins

11 November 2009

Temenos, a Swiss-based technology company, has claimed that out of the world's top 1,000 banks, those using its products have higher returns and lower costs.

Using data complied by finance magazine The Banker in its Top 1,000 Banks 2009 report, Temenos compared the average returns on assets, returns on capital and cost to income rations of Temenos-using banks with that of non-users.Seven of the top 10 and 30 of the top 100 use Temenos.

Hence the software company calculated that on average, their clients have a 62 per cent higher return on assets, a 54 per cent higher return on capital and a cost/income ratio 7.2 points lower than non-Temenos customers.

“Our view is that banks will have to go back to basics: improve efficiency, enhance the customer experience and upgrade risk management systems. For a long time, we have been making the case that our software helps banks to achieve these goals, but now we are able to provide quantitative evidence to prove this is true,” said Andreas Andreades, chief executive of Temenos.

Bank of Shanghai uses T24, Temenos’ integrated core banking software package.

"With T24, Bank of Shanghai has effectively future-proofed its IT infrastructure. We have a platform that is robust and scalable enough to support our ambitious growth plans. We also have a platform that allows us to standardise our processes and extract the scale benefits of growth. Lastly, we have a system that allows us to have one complete view of the customer across all of our operations and gives us the flexibility to take advantage of this, by tailoring products and services to individual customer needs,” said Jiang Hong, vice president, Bank of Shanghai.