Martyn Johnson (pictured) has been appointed chief operating officer, to oversee Multrees’ operations, technology, and transformation functions. His expanded remit will strengthen the alignment of Multrees’ operational and technological capabilities, accelerating the evolution of its service delivery and platform capabilities, the firm said in a statement. 

Johnson joined Multrees in 2022, before which he worked within JP Morgan’s global fund services division as a senior strategist. In his former role as Multrees’ chief transformation officer, he played a central role in advancing the firm’s technology investment programmes and enhancing client delivery.

In parallel, Carole Lamond has been appointed chief culture and communications officer, bringing together the firm’s people, culture, marketing, and communications functions under a unified remit.

Lamond, who has served as Multrees’ chief people officer for the past five years, has been central to shaping the firm’s values and organisational culture. She brings more than two decades of experience, including senior positions at Morgan Stanley, Tesco Bank, and Aegon, and will continue to champion a collaborative, values-driven environment.

“Bringing together operations, technology, and transformation under Martyn’s direction ensures we can deliver an even more responsive and scalable service to clients, while Carole’s expanded remit will further align our culture, brand, and communications strategy, reinforcing the service excellence and partnership ethos our clients rely on,” Chris Fisher, chief executive officer at Multrees, said.

Multrees Investor Services provides custody, investment administration, and platform services for wealth managers, private banks and family offices. Its revenue rose 17 per cent to £24.9 million ($33 million) in the most recent financial year.