The protection team from Old Mutual Wealth, a division of Quilter, will run 16 seminars across the country in coming months to help wealth advisers understand how to spot, advise and respond to vulnerable clients.

“There are few areas of financial services which interact more with vulnerable customers than protection. However, conversely, protection can also play a large role in helping people avoid becoming vulnerable. Using case studies and real life examples, we aim to illustrate how important it is to understand how financial advice and vulnerability relate,” Paul Roberts, head of protection at Old Mutual Wealth said.

The 3.5-hour sessions will cover issues raised by the Financial Conduct Authority; they will focus on protecting the financially vulnerable, and advising practitioners on how to support clients through all their financial planning, including the important role powers of attorney and trusts play.

Attendees will also learn how the wealth manager works with personal nursing service RedArc in situations where clients have complicated healthcare needs.

“We will explore how support services such as RedArc have become a vital ingredient of the modern protection policy and how they can play a huge part in alleviating vulnerability,” said Roberts.