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Skandia Leaves UK Insurers Body Over Sales Row
Rachel Walsh
4 November 2008
The disagreement stems from the Financial
Services Authority's recently published retail distribution review, which
looked at selling of financial products. In response to the review, ABI proposed
introducing a new means of selling products, known as assisted purchase. This
involves no formal financial advice for consumers, but they are able to consult
experts about the suitability of products for their needs. But Skandia claimed the proposal blurred the
distinction between sales and advice and would confuse consumers, adding that
the ABI's own research showed that 66 per cent of people who had bought a product
during an assisted purchase trial thought they had received advice. Nick Poyntz-Wright, chief executive of Skandia
UK, said in a statement that: "For some time now we have viewed ourselves
as different from more traditional life insurers and have felt a lack of
alignment with the broader membership of the ABI. "We offer our investment solutions only
through financial advisors because we believe passionately in the importance of
quality advice to guide and support customers' financial decisions." He said that ABI continued to do good work,
lobbying for clean corporate governance and fair taxation. In a counter-statement, the ABI said it did not
recognise Skandia's description of its members. "ABI is made up of a wide
range of excellent financial services, asset management, advice and protection
companies. On the Retail Distribution Review, we make no apologies for standing
up for consumers," said Stephen Haddrill, the body’s chief executive. Skandia UK says it strongly supports the FSA's proposal for there to be a clear distinction between advice
provided by a professional adviser working on the client's behalf, and sales
made by a representative of the product provider, according to a statement.