Surveys
Mind The Gap: Buy-Side Firms More Open To Tech Developments Than The Sell-Side - Study
Some 202 IT decision makers in the financial services sector across Europe were interviewed for the study.
A survey of the wealth and asset management sector says the "buyside" industry is closer to taking up new technologies than sell-side players such as banks and brokerages, a finding that might surprise industry-watchers familiar with complaints about tech-shy wealth management houses.
Around 87 per cent of IT executives at wealth and asset
management firms said their chief executives understand the
importance of technology within business, according to an
Excelian, Luxoft Financial Services survey. By contrast,
75 per cent of IT executives working in banking and capital
markets are frustrated by a lack of understanding of technology
in the boardroom.
The survey conducted by Luxoft Financial Services, which is
the financial services consultancy division of global IT service
provider Luxoft, interviewed 202 IT decision makers in the
financial services sector across Europe.
On both the buy-side and sell-side, most firms still
understandably spend most of their technology budgets on
implementing regulatory compliance and cyber-security systems.
Despite this, wealth and asset management firms appear to be
taking a longer term view about how technology could impact their
business. The report found 65 per cent of respondents working on
the buy-side believe technology is fundamental to the survival of
their business, whereas only 56 per cent of respondents working
in banks agree.
The top priority for technologists working on the buy-side is
moving the business onto the cloud – 81 per cent agree this is a
strategic priority, whilst 76 per cent also believe improving
automation is a high priority. While both IT
departments on the sell-side and buy-side are concerned about a
lack of investment in technology, the frustrations are more acute
in banks – 86 per cent of respondents working for banks complain
about a lack of investment in IT, compared to 77 per cent of
those working on the buy-side.
“There is clearly a growing chasm between how those on the
sell-side and the buy-side view technology,” said Roman
Trachtenberg, group managing director and global head of
Excelian, Luxoft Financial Services. “Investment banks have been
bogged down by regulatory compliance costs for the last ten
years, whilst wealth and asset managers have been able to
experiment more freely with technology. Balancing technology
projects that keep the lights on against those that encourage
innovation and growth has been more of a strategic priority for
buy-side executives. As a result, disrupters are emerging on the
buy-side with firms using technologies like Alexa to service
investors whilst robo-advice is undercutting traditional business
models.”
The make-up of the respondents within the survey consisted of 102
employees in the UK; 50 in Germany; 30 in Switzerland and 20 in
Austria.