Financial Institutions Not Customer-Focused - Survey

Financial institutions are spending too much time on product development and service and not concentrating on clients’ actual needs, according to new research, “Winning The Battle For Growth: Building....

Click to view the full article


By: Toni Blake
May 26, 2006
Financial institutions are spending too much time on product development and service and not concentrating on clients’ actual needs, according to new research, “Winning The Battle For Growth: Building....